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Management & Leadership Training Course

Developing Leadership Excellence
by Measuring Performance, Continuous Improvement
& Benchmarking

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1 - Performance Measurements, Continuous Improvement & Benchmarking
Module 2 - The Neuroscience of Leadership & Performance

The Course Content

Module 1 - Performance Measurements, Continuous Improvement & Benchmarking

Day One: Performance Measurement: The Starting Point for Improvement

  • The Need for Performance Measurement
  • The impact of Lean and Agile methods
  • Data Use and Abuse: How to use Data Constructively
  • Selecting the ‘vital few’ Performance Measures
  • Performance measures in Operations and Projects
  • Current good practice in Performance Measurement 

Day Two: Using Measurements for Continuous Improvement

  • Understanding Variation: The key to understanding performance
  • What histograms, run charts and control charts tell us about performance
  • The Range and Standard Deviation
  • Introduction to Control Charts
  • How to Improve a Process
  • Problem and Mission Statements

Day Three: An Overview of Lean and Agile Tools and Techniques

  • What are Lean and Agile?
  • The key principles of Lean management
  • Project failures and the origins of Agile
  • The fusion of Lean and Agile approaches – the current state of the art
  • Analysing a Lean and Agile process or project
  • Applying the tools and techniques in practice

Day Four: Benchmarking, Measurement and Improvement

  • Benchmarking process and project performance
  • Identifying causes of problems, and potential solutions through benchmarking
  • Demonstrating the link between a cause and its effect
  • Investigating Relationships between Variables
  • The role of Knowledge Management
  • How the tools integrate with Lean and Agile methods

Day Five: Running a Successful Benchmarking Project

  • Scoping and planning benchmarking study
  • Identifying and selecting benchmarking Metrics & Partners
  • Running effective Lean and Agile projects and processes
  • Integrating performance management with Lean and Agile
  • The role of benchmarking in change management

Module 2 - The Neuroscience of Leadership & Performance

Day Six: Building Positive Performance

  • Self-awareness - Knowing who you are
  • Understanding your thought processes
  • Emotions and their signs
  • Working towards emotional regulation
  • ABCs of optimism
  • Develop successful leadership styles

Day Seven: Neuroscience of Leadership

  • Neuroscience and leadership
  • How a leader’s brain works
  • The science behind gut feelings
  • Ways to thoughtfully respond to others
  • Importance of trust development
  • Neuroscience of trust

Day Eight: Neuroscience of Creativity

  • Understanding convergent and divergent thinking
  • Left brain versus right brain
  • Building a creative environment
  • Impact of creativity and innovation in business
  • Creative techniques
  • Brainstorming solutions

Day Nine: Neuroscience of Performance

  • Understanding performance
  • Motivation and the brain
  • Importance of physical exercise for performance
  • Brain training exercises
  • Giving performance feedback
  • How to accept criticism

Day Ten: Towards Leadership Excellence

  • How to develop leadership excellence
  • Making the transition to a leadership role
  • Giving effective instructions
  • Managing challenging situations
  • Time management tips
  • Developing an action plan

The Certificate

  • AZTech Certificate of Completion for delegates who attend and complete the training course

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© 2021. Material published by Aztech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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© 2021. Material published by Aztech shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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